Because we value you. To keep our community safe we are increasing our safety measures according to Governor Baker’s phase 1 comprehensive re-opening business plan. The following list of new procedures will be in place when we re-open on May 26, 2020.
Sanela CatovicOwner of Sanela Salon
We will be open 7 days a week and have a maximum of 8 people in the salon at any given time. Stylists and clients will be working at every other station. We will have a distance of 11 feet between client/stylist pairs. We will be split into two teams of 3 stylists in the morning and 3 stylists in the afternoon until June 16, 2020.
Appointment only; no walk-ins. Clients must call the salon prior to their appointment and pre-pay over the phone for the service they have booked. You may tip your stylist directly using Venmo once you exit the salon. See the Our Team or Contact page for the stylists’ Venmo usernames.
You may enter the salon once you receive a call from us to alert you that your stylist is ready. Clients may wait in their cars before the scheduled appointment or wait outside the salon in the supplied seating.
Clients must have their own mask and gloves are optional. The mask must have ear loops. Bandanas or masks with ties will not be accepted. You will not receive service without these items.
Clients are asked not to bring any personal belongings into the salon.
Beverages, snacks and magazines will not be supplied.
Once you enter the salon, we will greet you at the door, hand you a clean, sanitized cutting cape and sanitize your hands. After each client appointment, stations, tools and surfaces will be cleaned and sanitized.
To minimize the number of people in the salon, clients must come alone.
Clients will have the option to go back to their cars and wait for their color to process.
During this time of global pandemic, there will be a temporary $3 fee per service to cover the environmental safety guidelines required by the state of Massachusetts.
We strongly advise anyone displaying symptoms of illness to stay home and we will happily reschedule you.
If you are in an “at risk” category, please contact us so we can accommodate you in the early hours.
Mass.gov website links
As a courtesy to your stylist and other clients during this time, we do require at least a 24-hour cancellation notice. Any cancellations received less than 24 hours will be charged 100% of the service booked.
Gift cards are available in person as well as over the phone. (Simply email or call and we will do the rest!) They make great gifts all year long. Treat a loved one to an unforgettable salon experience.
All product sales are final purchased pre COVID-19. We care about the health and safety of our clients and apologize for any inconvenience this may present.
All consultations are complimentary excluding Sanela. Please call for a consultation pricing with Sanela prior to your scheduled appointment.
With the exception of guide dogs, no dogs are permitted in the salon at any time.